Locksmith Questions, Answered

If a child, a pet or anyone else is locked inside your car or your home, call 911 first. Emergency responders are the right call in that situation, especially in hot or cold weather. Once that call is made, you can call us at (484) 488-7719, but never wait on a locksmith before calling 911.

Have the address or location ready, plus a short description of the problem: what is locked, lost, broken or sticking. For a car, add the year, make and model and whether it has a push-button start. For a door, tell us what kind of lock is on it. Those answers help us bring the right parts and tell you honestly when we can come.

We tell you on the phone when we can honestly be there, based on where you are and what we are already working on. If that does not work for you, we say so plainly, so you can decide whether to wait for us or make other plans. We would rather give you a real answer than a hopeful one.

Call us and we set a day and time that fits within our hours. Rekeying, lock replacement, deadbolts, smart locks and commercial work are often easier to plan ahead, and planning lets us bring exactly the hardware your doors need. Tell us how many doors are involved and what you would like done to each one.

Call anyway and describe what you see and hear: a key that will not turn, a fob that does nothing, a door that will not latch. We ask questions to narrow it down, and sometimes the answer is something you can fix yourself, like a weak battery. If it needs a visit, we tell you what to expect before we come.

We come to the parked car, whether it is in a lot, on a street or in a driveway, and open it where it is parked. Tell us the town, the lot or street, and the year, make and model. If the engine is running or the key is in the trunk, mention that too, so we come prepared for it.

We make new car keys at the car when every key is lost, so there is no tow involved. We cut the key to fit your locks and ignition, program the chip or fob so the car accepts it, and test it before we leave. Tell us the year, make and model when you call so we bring the right blank.

Change the coin battery first, because a weak battery is the most common reason a fob stops working. If a fresh battery does not help, the fob may need programming or replacing, and we do both at the car. Our guide to a key fob that stopped working walks through the signs before you call.

We do both. First, try moving the steering wheel gently while you turn the key, and make sure an automatic car is fully in park. If that does not help, we check the key and the ignition at the car, then repair or replace the cylinder or cut a fresh key, whichever the problem calls for.

List every door and code the person could open, then rekey those locks and delete their keypad codes. We rekey commercial locks on site so the old keys stop working while your hardware stays in place. If departures happen often, ask us about a master key system, which keeps each future change smaller.

We install and adjust both. Before you buy hardware, ask your township code office or the fire marshal what your space requires, because they decide. Then tell us what they asked for, what the door is made of and whether it must lock from outside, and we fit hardware that suits that door.

We design master key systems around how your doors are actually used. The owner gets a key that opens everything, managers get keys for their areas, and each employee key opens only what that person needs. We give you a written chart of which key opens which lock, so later changes stay simple.

We handle business lockouts on site during our hours. Call with the address and which door you need opened, and we tell you honestly when we can be there. Once you are inside, we check that the lock works properly and talk about anything else that needs attention, such as a lost key that calls for rekeying.