Service area
Car keys, lockouts, house locks and business doors across New Castle County. One call gets you a plain answer about when we can be there.
You want a spare house key for a family member, but the one you use is bent or difficult to turn.
Do not force it. A damaged one can break inside the lock, and trouble turning it may point to a problem with the hardware as well. We examine what is happening and explain whether repair or replacement makes sense. If you are concerned about who has access, rekeying changes which copies operate the existing lock. Replacing the hardware is another choice when its condition or design no longer suits your entrance.
In northern New Castle County, including Wilmington, Newark, Hockessin and Bear, you might also need help when you are locked out of a car, house or business, or when a car key is missing or has broken. An ignition that will not turn presents a different problem from a door that will not latch, so we look at what is actually failing. You can tell us what you noticed and whether any part is loose or visibly damaged. Avoid forcing a stuck door or turning a broken piece, since that could make the problem harder to assess.
New Castle County
From west to east. The full list is just below.
7 towns
We work in northern New Castle County, Delaware, including Wilmington, the county seat, and Newark, Hockessin, Bear, Claymont, Brookside and Pike Creek.
When you call, tell us the town or township where the property is located, along with the street address. If the mailing address uses a different place name, mention both so we can match your directions to the location you mean. A nearby cross street is useful if the address is difficult to locate.
For a property with more than one entrance, tell us which door you need us to find and where it faces. A door number or a description such as the entrance facing the parking area gives us a useful reference. If you are calling about a car, tell us where it is parked and share details that distinguish it from nearby vehicles, such as its color and body style. You can also point out a visible landmark or a parking space number if there is one.
Wilmington and Newark are the two cities among the Delaware places covered on this site.
Both are in the northern part of New Castle County. Wilmington is the county seat and has its own page. Newark has a separate page, so the two cities are listed under their individual names rather than together.
Bear, Brookside, Claymont, Hockessin and Pike Creek are the five communities in our Delaware coverage. These communities are also in the northern part of New Castle County. Bear has a page under its own name, as do Brookside and Claymont. Hockessin and Pike Creek each have a separate page as well. Together with Wilmington and Newark, these communities make up the seven Delaware places covered on this site. Each place is identified on its page by the name used for it here.
If your keys are locked in your car, avoid pulling on the door or trying to force it. That can damage the seal or glass. We can work on a car lockout or look at options if your only set is missing. Tell us the make, model and year, along with whether you have a working spare, so we can identify what your vehicle needs.
If you have moved into a house and do not know who has copies of your house key, rekeying changes which copies work in the existing locks. We can check the hardware and explain whether your exterior doors can be set up to use the same key. If you have a working copy, keep it available for us to examine.
If the lock on your business door sticks, forcing it could leave the door difficult to secure. We can examine the hardware and explain whether repair or replacement is an option. Tell us if the trouble affects everyone who uses the entrance or only one person. It also helps to know whether the door closes fully when you pull it shut.
We check the fob and its battery to narrow down the cause. A weak battery is one possibility, and replacing it may restore the range. If that does not resolve the problem, we can assess whether programming or a replacement is an option for your vehicle. The battery type and how it fits both matter.
We inspect the door closer and check whether its closing speed can be adjusted. If adjustment does not resolve the problem, replacement may be an option. Avoid taking the closer apart yourself because it contains a spring under tension. We can explain what we find and which choice fits the condition of the door.
We inspect the panic bar and the latch to find out what is interfering with operation. Repair or replacement may be an option, depending on what we find. Keep the exit clear and avoid blocking the door while the problem remains. We can explain whether the existing hardware is suitable for repair or needs replacement.
We can assess the padlock and explain the options for your shed gate. If you have another key, check whether it operates the lock. Avoid forcing the hardware, which could damage the gate. You may also consider replacing the padlock and keeping a spare key in a secure place.
Tell us the town and the problem, and we take it from there.
Call (484) 488-7719