Service area
Car keys, lockouts, house locks and business doors across Chester County. Call and we tell you honestly when we can be there.
A front door key has snapped in the lock, and part of it is still inside.
Trying to turn the remaining piece or pushing another one into the opening may make the problem harder to deal with. Leave the broken pieces as they are and set aside any piece you can pick up easily. We can examine the lock and the broken piece, then explain whether the existing hardware is suitable to keep or whether replacement is a better choice. If you have a spare, keep it available so we can check whether it works properly.
Elsewhere in Chester County, you might be dealing with a key that turns poorly, a lost set, or a door that will not latch securely. In West Chester, Malvern, Phoenixville and Kennett Square, we work on these problems and explain the choices for your particular hardware. Rekeying changes which copies operate the existing hardware, provided it is in suitable condition. Replacement gives you different hardware if the existing unit is worn or you want a different style. If a door will not latch, avoid forcing it shut, since that can make the problem worse.
Chester County
From west to east. The full list is just below.
28 towns
We work across Chester County, including its county seat, West Chester, as well as Malvern, Phoenixville, Downingtown, Kennett Square, Exton and Paoli.
A mailing address does not always make the property's municipality clear, so tell us the town or township where the property is located. If you are unsure, share the address and any location details you have. That gives us a clearer starting point than a town name alone.
The entrance matters just as much as the address. Tell us whether you need us at the front, side or rear door, and mention identifying details such as a door number or a sign beside it. For a car, tell us where it is parked and describe the location in terms we can recognize, such as a parking area, a marked space or a nearby entrance. If there is more than one entrance or parking area, those details distinguish the spot you mean from another location at the same address.
The names on our local pages for Chester County include boroughs, a city, townships and communities within townships.
West Chester is a borough and the county seat of Chester County. Malvern, Downingtown, Kennett Square and Phoenixville are boroughs too. Coatesville is a city. Caln Township, East Bradford Township, East Brandywine Township, East Caln Township, East Goshen Township, East Marlborough Township, Easttown Township, Kennett Township, New Garden Township, Upper Uwchlan Township, West Bradford Township, West Goshen Township and Westtown Township are townships. Kennett Square is distinct from the township named Kennett.
Chesterbrook is a community within Tredyffrin Township. Frazer is a community within East Whiteland Township. Lionville is a community within Uwchlan Township. Paoli is a community within Willistown Township. Exton is a community within West Whiteland Township. Our page for Exton also covers West Whiteland Township.
If your key is locked in your car, avoid forcing the door. A lost key is a different problem because you may need a replacement as well as access to the vehicle. Tell us the make, model and year, and whether you have another working key. We can use that information to identify what kind of key the vehicle uses and explain the available options.
A house key that turns only with effort may point to a problem with the lock or the way the door fits. With the door open, try turning the key gently. If it works more easily than it does with the door closed, the fit may be part of the problem. Don't force a stubborn key, since it could break inside. We can examine the lock and its alignment to find the cause.
For a business door, think about who needs access to each area. You might want one key for several doors or separate keys for spaces with different access needs. We can examine the existing locks and explain whether they can be rekeyed to fit your plan. Rekeying changes which keys work in a lock, so you'll need to account for any keys you still want people to use.
We can rekey compatible locks so the existing keys no longer work, while keeping the hardware already on your doors. We will check whether the locks are suitable for rekeying and explain your options. If one is worn or cannot be rekeyed, replacing it may make more sense.
We can check the unit's locks and rekey or replace them so a former tenant's key no longer works. Rekeying keeps the existing hardware when it is suitable. Replacement is another option if the lock is worn or you want different hardware. We can also look at how the unit's entry relates to any shared doors.
We can examine the safe and explain the available options for opening it and restoring access. Its design and condition affect what work is possible. Avoid forcing the handle or trying repeated guesses, since either could make the problem worse. We will explain what we find before proceeding with any work.
We can check whether your door is suitable and install a compatible smart lock. Look for a model that lets you create and remove individual entry codes for guests. Consider how you will manage codes between stays, how the lock warns you about a low battery, and what backup entry method you want available.
We take calls Sunday to Thursday from 7 AM to 10 PM and Friday from 7 AM to 4 PM.
Call (484) 488-7719