From your call to the job
For your Brookhaven office, we ask which doors should accept one shared key and which should stay separate.
We also ask who needs access to each area, whether individuals need access only to assigned doors, and which existing keys you want to keep in use. We look at the locks to see whether they can support your proposed arrangement. If you need different levels of access, we explain how a master system could give some people access to several areas while others have access only to designated ones.
Before starting, we explain whether rekeying, changing a lock to accept a different key, is suitable or whether some hardware would need replacement. We cover what the change would mean for your current copies and confirm which doors will remain separate. To finish, we test each copy with you against the agreed door list, including the doors it should not open. We give you the finished copies so you can verify that each person has the intended access.