How a visit works
For a safe in Claymont with a forgotten combination, we start by asking where it is and whether the door is open or closed.
We will also ask about any identifying markings, what you know about the combination, and whether anyone has already tried to open it. If there is something fragile inside or a concern about the safe's condition, tell us so we can take that into account. A clear path to the safe gives us room to look at it.
We look at the safe and explain what we find before doing any work. You will hear what opening it may involve, including any possible effects on its condition, so you can decide whether to proceed. Opening the safe does not mean we can recover or change its combination. If we get it open, you can check the contents privately while we go over what was done and point out any condition we noticed. We leave the decision about what to do with the safe next to you.