From your call to the job
When you contact us about your only car key, tell us where the vehicle is in Norristown and how the key is wearing.
We ask for the vehicle's make, model and year, whether it still starts the engine, and where you see cracks or heavy wear. If it has buttons, we ask whether they work. We also ask whether you have any other working copies, since that affects the options we can consider.
We examine the worn original and explain the available replacement options before starting. A copy made from a badly worn original may not match the vehicle accurately, so we explain whether another source of cutting information is needed. Some vehicles also require a new one to be programmed before it will start the engine. You can decide how to proceed after we explain what the work involves. Once the work is done, we check the replacement with you in the door and ignition, along with any buttons it has. We also explain what we found with the original and whether it is suitable to keep using.