From your call to the job
When you contact us in Ridley Township about your only car key, worn and cracking, we ask for the vehicle's make, model and year.
We also ask whether it still works, whether it has remote buttons, and whether your car starts with a physical key or a push button. Tell us where the crack is and whether the piece has separated. Avoid forcing it into a lock or bending it to see how much it will take, since that could make the problem harder to address.
Before we begin, we explain the replacement options that fit your vehicle and whether electronic programming is needed. We describe what the work involves and what we can determine from the worn original, so you can choose how to proceed. To finish, we go over the replacement with you and test the functions your vehicle uses, including starting it and operating the remote controls if equipped. If the replacement has a blade for a door lock, we check that function too. We point out any issue found during those checks and explain the available next steps.