What to expect
When you contact us about a safe in Radnor, we ask whether its door is open or closed, whether it has a dial or keypad, and whether you know its make and model.
Photos or any instructions you still have may help us understand what you have. We also ask what you have already tried and whether the safe shows any signs of trouble. If the combination is missing, avoid repeated guesses or forcing the door, which could make the problem harder to assess.
Before we start, we examine the safe and explain whether opening it is an option, along with any risks or limitations we find. You can decide whether to proceed after we explain what the work involves. An opening may not be possible in every case, and the condition of the safe may limit what we can do. Once our work is complete, we go over what we found with you and explain any remaining issues. If it is open, we show you its condition and point out any concerns to consider before closing it again.