From your call to the job
For a keypad code change at a Lower Merion rental, we ask whether the new tenant needs a separate code and whether the existing code should stop working.
We also ask if the entry is shared, whether you have the programming code or instructions, and whether anyone else needs to keep using their code. You can keep the door open if you check the current code yourself. Avoid repeated guesses, since some models restrict access after too many failed entries.
Before starting, we explain which settings are available on your lock and what changing them will mean for other users. Some models allow individual codes to be removed; others may need a reset that clears all codes. If the programming code is unavailable, we explain whether a reset or replacement is an option. When the change is complete, we test the new code with you while the door is open and check that any code you wanted removed no longer works. If there is a key, you can test it too.