What to expect
When your car keys are locked inside outside a Havertown store, we start by asking where the vehicle is parked and which store you are near.
We will ask for the make, model and year, whether all the doors are locked, and where you believe the keys are inside. If you have a spare nearby, tell us whether you can reach it. Your answers tell us what we need to know about the vehicle and whether you have another way to get back in.
Before we begin, we explain the work we propose, which areas of the car may be affected and any concerns we notice. You can decide whether to proceed or use a spare if that is practical for you. Once you have your keys, we check with you that you have everything you need from the car and that the doors latch and lock as expected. You can try your key to make sure it works, and we will go over any remaining concern with you.